Global Services

Strong asset management and O&M support for 130 GW+ global fleets
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Nextracker not only builds world-leading single-axis solar tracker solutions, but also takes a smart data-centric, customer-first approach to tracker lifetime support.

Highly Experienced Staff

Our experienced team has installed and operated more than 130 GW of projects around the world and has a proven track record of managing the health and well-being of our customers’ assets and maximizing their financial returns.

Global Support Centers and Warehouses
Nextracker maintains dedicated service and technical support centers and parts warehouses, staffed by experienced local experts, in Australia, Europe, India, Latin America, and the United States.
Quick Response Times
This regionalized service capability allows us to quickly respond to any technical request in most key markets. The diverse cultural background of our team means we speak your language—literally.
Globally Local
We get how important it is to understand the local jurisdiction, local rules, local language and culture, and the special character of your project site.
Global in-field tech support
30+ U.S. field technicians and remote field service support (HQ in California and Nashville-based services team)
Online portal for support inquiries
Connectivity to plants for real-time monitoring
Preventive Maintenance | Icon
Proactively provide components before they fail (preventive maintenance)
NX Services – Service Categories and Specific Offerings
We have a portfolio of service offerings that extend across pre-COD, construction and post-COD phases over the lifetime of a project.

Pre-COD

  • NX development
  • Mid/late-stage development capital
  • Project design, engineering and optimization
  • Software tools and personal service

NX EPC and Construction Support

  • Project engineering services
  • Training: PowerworX Academy
  • Construction tools
  • Construction management
  • Onsite technical support
  • Spare parts
  • Commissioning
    • Remote, onsite or hybrid

Post-COD NX Site and Fleet Optimization

  • Yield-enhancing tracker algorithms
    • TrueCapture
  • Revenue optimization
    • Performance assessment
    • Yield improvement upgrades
    • Site ownership transfer
    • Remote, onsite or hybrid

NX Site and Fleet Operations Support

  • Parts and repair
  • Remote and onsite technical support
  • Software for fleet, site and tracker operations
    • NX Navigator control and monitoring
    • Enhanced safety and weather resiliency

Other Services

  • Extended warranty
  • Availability and performance guarantees

Spare Parts and Extended Warranty

As a one-stop shop for Nextracker aftermarket parts, our global supply chain can supply all the tracker spares solar asset owners need in a prompt and efficient manner, allowing them to right-size their inventories and optimize plant uptime.

The latest generation electrical and mechanical components stocked in our extensive network of strategically located warehouses include:

  • Dampers
  • Motors
  • Slew gears
  • Self-power controllers (SPCs)
  • Network control units (NCUs)
  • Data management units (DCUs)
  • Batteries
  • Smart modules

 

Featured Resources

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NX Horizon XTR™: Reducing costs and complexity for solar projects on challenging terrain
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NX Anchor: Overcoming cold climate through innovation and collaboration
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NX Zero Emissions Case Study
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